What We Collect and Why
When you open an account, we collect the details you provide during registration — your name, contact information, and the payment method you choose to fund your account. If you use JazzCash, Easypaisa, or Raast, we record transaction references to verify deposits and process withdrawals; we
-
1
do not store your wallet PIN or full account credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual access. This data is used solely to operate your account, process
-
2
payments, and meet any obligations that apply under local law in eligible regions. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable financial rules, while session logs are cleared
-
3
on a rolling basis. Where local law in Pakistan requires us to hold or disclose data, we comply with those requirements. Access to your data is restricted to staff who need it to service your account, and all internal access is logged.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.